refund-and-return-policy

Refund & Return Policy

At TechNuha, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help.

✅ Returns

We accept returns within 15 days of delivery.

To be eligible for a return:

  • The item must be unused, in the same condition you received it, and in its original packaging.

  • You’ll need the receipt or proof of purchase.

To start a return, contact us at 📞 +1 (929) 230-1664 and 📧 support@technuha.com with your order number and reason for the return.
Please do not send your item back without contacting us first.

💸 Refunds

Once we receive and inspect your return, we’ll notify you about the approval status of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • If you haven’t received your refund after 10 days, check with your bank or card issuer before contacting us.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at 📧 support@technuha.com with a photo or video proof of the issue.

🚚 Return Shipping

  • Customers are responsible for return shipping costs, unless the return is due to a damaged or wrong item sent by us.

  • We recommend using a trackable shipping service or purchasing shipping insurance.

❌ Non-Returnable Items

  • Gift cards

  • Downloadable digital products

  • Health/personal care items (for hygiene reasons)

📩 Need Help?

For any questions about returns or refunds, please contact us at:
📧 support@technuha.com
📞 +1 (929) 230-1664